Shipping & Returns

We want your Pamskie Luxe experience to feel considered from checkout to delivery. This page explains where to find current order information and how to contact us if you need help.

Shipping information

Available shipping options, delivery estimates, and charges are shown during checkout based on your order and delivery location. Please review these details carefully before completing your purchase.

After placing an order

Your order confirmation is sent to the email address entered at checkout. Keep your order details available if you need help with an address, delivery update, or product question.

Delivery support

If your order is delayed, arrives with an issue, or you need help understanding a delivery update, contact Pamskie Luxe and include your order number and the email address used at checkout.

Returns and exchanges

Return and exchange requests are reviewed according to the current Pamskie Luxe policy and the condition of the item. Please contact us before sending an item back so we can confirm the appropriate next step.

Do not send a return without receiving instructions. Return eligibility, timing, and any applicable conditions may vary by order.

Before contacting us

• Have your order number ready.
• Use the email address connected to the order where possible.
• Describe the issue clearly and include relevant details about the product or delivery.

For assistance, visit our Contact Pamskie Luxe page. For fragrance questions, our FAQ and Fragrance Guide may also help.